About the Role
ROLE DESCRIPTION
+ The role will be Business Analytics Analyst (C11) in the TTS Analytics team
+ The role will report to the AVP/VP leading the team
+ The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
+ This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
QUALIFICATIONS
**Experience:**
+ Bachelor’s or Master’s Degree with 5-8 years of experience in data analytics
+ Must have:
+ Marketing analytics experience
+ Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cros...
+ The role will be Business Analytics Analyst (C11) in the TTS Analytics team
+ The role will report to the AVP/VP leading the team
+ The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
+ This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
QUALIFICATIONS
**Experience:**
+ Bachelor’s or Master’s Degree with 5-8 years of experience in data analytics
+ Must have:
+ Marketing analytics experience
+ Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cros...
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