Full-time
Senior CX & Vendor Operations Manager
Posted by PowerToFly • , , Philippines, , , Philippines, Philippines
About the Role
An international travel company seeks a Customer Experience Manager to oversee large-scale outsourced contact center operations. The role requires over 7 years of experience in customer experience or vendor management, a strong analytical background, and the ability to drive operational excellence. Responsibilities include managing vendor relationships and using data-driven insights to enhance customer satisfaction. This position is ideal for a dynamic leader passionate about improving customer experiences in a fast-paced environment.
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