Full-time
Senior CX Analytics & Insights Lead
Posted by FedEx Express México • cuautitlán, cuautitlán, Mexico
About the Role
FedEx Express México in Cuautitlán is seeking a Senior Customer Experience Analyst to provide detailed analysis of complex data and support management decisions. You will perform day-to-day data management and lead projects aimed at achieving corporate goals.
Applicants must have a TOEIC score of at least 600 and excel in delivering effective reports to key stakeholders. This role offers an opportunity to work in a dynamic environment with a focus on data-driven decision-making.
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