Senior Customer Success Manager

Who we are and what we do
Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, we help make public spaces easier to explore, simpler to manage, and safer for every visitor. For more information, visit mappedin.com. To try out our mapping tools, visit https://app.mappedin.com/editor/

Who you are and what you’ll do
You enjoy using your expertise to act as a trusted advisor to our venue customers. You have excellent communication skills, learn fast, are proactive, and bring natural leadership paired with strong attention to detail. You understand that delivering a consistent, elevated experience across all success, support, and training initiatives is es...