About the Role
Description
Key Roles:
Identify customers' needs and fulfilling it with proper bank's products or services.
Handle customers' requests/inquiries related to their accounts, products and services in a professional manner and serving all customers regardless of segment up to the level of their satisfaction.
Approve various customer s requests & counter transactions according to authority matrix
Promote and sell bank products and services to achieve the yearly set targets.
Coach and train staff reporting to him/her to ensure full awareness of Bank ‘s products, services, and P&P.
Support the Branch Manager in putting / achieving plans and carry out any tasks requested by him.
Carry/handle efficiently custody items, keys as per custodian matrix, and relevant P&P.
Adhere to Branch Operating Model....
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