Senior Customer Operations Analyst

Location: Bogotá, Colombia (hybrid) 

Only resumes in English will be considered. 

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

The Sr. Operations Analyst works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers.

In this role, you’ll work with team leaders to build out process, take on strategic projects, and manage reporting for critical team metrics. This is a great opportu...