Senior Customer Experience Associate Brampton

Elevate customer satisfaction as a Senior Customer Experience Associate at Scotiabank in Brampton. Embrace meaningful conversations and support customers in achieving their financial goals every week.
In this part-time role at the Bovaird & Mountainash Branch, you will be a vital part of the customer journey. Your focus will be on delivering exceptional service, acting as a lobby leader, and fulfilling sales opportunities. Additionally, you will leverage your technical skills to promote mobile banking solutions and enhance customer engagement.
Key Responsibilities:
• Act as a lobby leader for customer support
• Identify simple sales opportunities and fulfill requests
• Introduce clients to mobile banking applications
• Build strong relationships through excellent service
• Explain complex financial concepts in an understandable way
Requirements:
• Experience in conducting simple sales and financial advice
• Willing to assist customers efficiently and profe...