Full-time
Senior Customer Experience Analytics AVP
Posted by Citi • Mexico, Ciudad de México, Mexico
About the Role
A leading financial services firm in Mexico City seeks a Customer Experience Sr. Analyst to enhance workflows and improve processes. The position demands strong analytical abilities, namely in Excel, to deliver quality reports and insights to senior management. Candidates must have 5–8 years of experience in customer experience or marketing analytics, with proven project leadership skills. Join a dynamic team in a role focusing on customer experience metrics and strategic decision-making.
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