About the Role
Senior CSSC Front Line Representative
Job Description
**Are you passionate about delivering exceptional customer experiences while navigating complex orders and inquiries with confidence?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Senior CSSC Front Line Representative** , you will actively contribute to an efficient and productive internal sales team whilst delivering world-class customer services through various communication channels such as digital, telephone, e-mail, live chat, etc. Provide professional resolutions on all inquiries related to the identified OEM customers within a timely manner (as predefined by IND targets) and either resolve or decide on further processing based on defined processes. Work as a subject matter expert within products or processes to promote and enhance competence within the OEM team.
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Job Description
**Are you passionate about delivering exceptional customer experiences while navigating complex orders and inquiries with confidence?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Senior CSSC Front Line Representative** , you will actively contribute to an efficient and productive internal sales team whilst delivering world-class customer services through various communication channels such as digital, telephone, e-mail, live chat, etc. Provide professional resolutions on all inquiries related to the identified OEM customers within a timely manner (as predefined by IND targets) and either resolve or decide on further processing based on defined processes. Work as a subject matter expert within products or processes to promote and enhance competence within the OEM team.
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