Senior CS & Operations

Overview

AM role

Manage day-to-day operations and performance of seller accounts on LAZADA and Shopee.

Plan and execute campaigns in collaboration with marketing, affiliates, and influencers.

Track and analyze data to optimize store performance and improve KPIs.

Communicate with platform representatives and partners for account-related matters.

Responsibilities

• Manage day-to-day operations and performance of seller accounts on LAZADA and Shopee.
• Plan and execute campaigns in collaboration with marketing, affiliates, and influencers.
• Track and analyze data to optimize store performance and improve KPIs.
• Communicate with platform representatives and partners for account-related matters.
• Operation and CS role
• Provide live chat support for LAZADA and Shopee platforms.
• Contribute to the growth of our global e-Commerce business through collaborations, affiliates...