Senior Content Development Administrator

Bachelor’s degree.

Excellent internal and external customer service skills with the ability to foster productive working relations with internal and external customers.

Excellent communication and interpersonal skills (including phone skills for distributed projects and internal/external meetings).

Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. and the ability to teach and coach staff to communicate effectively.

Strong content-specific knowledge with the ability to develop, coach, and supervise content staff assigned to various projects.

Clear understanding of and ability to articulate scoring concepts such as frequency distribution, validity, calibration and other industry termin...