Full-time
Senior Contact Center Technical Engineer — CXone Expert
Posted by Link-Worldwide • Remote, estado de méxico, Mexico
About the Role
Johnson Controls in Mexico, Estado de México is seeking a Senior Technical Engineer for their Contact Center. This role focuses on delivering innovative technologies and improving contact center performance through collaboration with engineering teams.
The ideal candidate will have over 5 years of experience in contact center technology design, proficiency in Nice CXone suite, and excellent communication skills in both English and Spanish. The company supports a non-discriminatory hiring policy.
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