Senior Consultant, Process Improvement - Remote
Posted by TeleTech Holdings, Inc. • pasig, metro manila, Philippines
About the Role
Job Description - Senior Consultant, Process Improvement - Remote (04B7Q)
Senior Consultant, Process Improvement - Remote
What You’ll be Doing
You will work with senior leaders to identify, prioritize, and execute initiatives that drive measurable outcomes in quality, cost, speed, customer experience, and employee engagement. You will integrate Lean Six Sigma methods with Agile and Lean Portfolio Management practices—helping teams remove waste, improve flow, reduce variation, and scale continuous improvement across value streams.
You'll report to the Group Vice President, Enterprise Transformation Office.
During a Typical Day, You’ll
- Enterprise Transformation & Portfolio Alignment: Collaborate with the Global VP of Transformation/LPM to develop and maintain a prioritized portfolio of improvement initiatives aligned to strategic objectives and OKRs.
- Operational Excellence & Continuous Improvement: Lead high impact...
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