Senior Connect Specialist, Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Connect Specialist to join our team. In this role, you'll work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their contact center transformation journey, providing specialized expertise in Amazon Connect and related AWS services throughout the project lifecycle.

As a Senior Connect Specialist, you will possess deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting complex, scalable, and secure contact center solutions tailored to meet the specific needs of each customer .
Key Responsibilities


Key job responsibilities
Technical Leadership & Solution Design:

* Collaborate with AWS field sales, pre-sales, training and support t...