Full-time

Senior Commercial Excellence Executive

Posted by Abbott • Hong Kong, Hong Kong Island, Hong Kong

📍 Hong Kong, Hong Kong Island 🕒 February 18, 2026

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About the Role

Job Summary
This role leads the Customer Relationship Management (CRM) system and Closed Loop Marketing (CLM) initiatives in Hong Kong, and supports the Commercial Excellence Manager in driving key initiatives such as target setting, incentive design, and segmentation & targeting (S&T) through cross-functional collaboration. The role also contributes to building marketing operations processes and market intelligence reporting to enhance field force productivity, with additional support provided to Singapore and Taiwan as needed.
 
Job Responsibilities
1. CRM & Multi-Channel Engagement (MCE)
Lead the Customer Relationship Management (CRM) system (ARISE) in Hong Kong, acting as the key liaison with system providers to resolve stakeholder issues and enhance system usability.
Manage CRM content by uploading promotional materials, product updates (new launches and withdrawals), and ensuring data accuracy.
Drive Multi-Chann...
                

Job Details

Location Hong Kong, Hong Kong Island
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted February 18, 2026
Deadline March 30, 2026

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