Senior Collections and Disputes Manager

Equans is looking for a Senior Collections and Disputes Manager to join our team in Newcastle Upon Tyne on a permanent basis. This is a full‑time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package.

The Senior Collections & Disputes Manager is accountable for leading the collections and disputes function within the Invoice to Cash process. The role ensures timely collection of receivables across Equans UK&I and effective management of customer queries and disputes.

The role is responsible for leading and optimising collections and dispute processes within Equans Business Services ensuring high levels of accuracy, compliance, customer satisfaction and cash‑flow performance while driving continuous improvement and standardisation. The successful candidate will drive strategic and operational initiatives to maximise performance, manage stakeholder relationships, and lead a high‑performing team to deliver continuous improveme...