About the Role
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.We are looking for a Senior CMP Product Lead (Architect level) to own CMP vision, value outcomes, and roadmap; translate platform needs into features for a service catalog/self-service portal spanning provisioning, lifecycle, and governance. Define strategy/KPIs; prioritize by value/cost/risk; map value streams. Convert business needs to epics/features; align with architectural enablers and NFRs. Govern releases and stakeholder expectations; drive adoption an...
Key Responsibilities
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