Senior Client Service Representative Hearst

Elevate customer service at CIBC as a Senior Client Service Representative in Hearst. Leverage your financial expertise to support clients in managing daily banking needs.
Join CIBC's Personal and Business Banking Team in a full-time role. This position emphasizes client engagement, problem solving, and technology adoption, all vital for enhancing customer experiences. You'll assist clients with transactions, connect them with team members, and work flexible hours at multiple banking centres, including evenings and weekends.
Key Responsibilities:
• Help clients manage accounts and financial products
• Connect clients with appropriate CIBC team members
• Resolve client issues by listening and asking insightful questions
• Introduce clients to mobile banking applications
• Ensure compliance with transaction services standards
Requirements:
• Experience in client service and financial products
• Strong interpersonal communication skills
• Goal-oriented min...