Full Time

Senior Clerk/Coordinator, Ocean Operations

Posted by FedEx • Senai, Johor, Malaysia

📍 Senai, Johor 🕒 March 01, 2026

About the Role

<p>To provide internal/external customers with the highest quality service by handling operational documentation to ensure timely shipping arrangement and shipment closing.<br><p><strong>PRINCIPLE DUTIES, AND RESPONSIBILITIES</strong></p><ul><li>Handling all <strong>Ocean shipping documentation</strong>.</li><li>Responding promptly to customer and internal stakeholder enquiries.</li><li>Ensuring work accuracy and full compliance with <strong>customs procedures</strong>.</li><li>Coordinating shipment requests with customers and shipping partners.</li><li>Communicating with carriers to secure export bookings.</li><li>Providing proactive updates to customers on shipment progress.</li><li><strong>Declaring customs permits</strong>.</li><li>Coordinating pickup and delivery arrangements.</li><li>Updating key shipme...

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