What success looks like in this role:
Provide Network Engineering support for all network segments and applications.Act as L2/3 escalation for P1/P2 incidents; lead triage, stabilization, and post‑incident RCA with clear corrective actions.Troubleshoot advanced routing, switching, wireless, firewall, load balancing, and VPN issues across multi‑vendor environments.Optimize performance (QoS, congestion control, path selection) and reduce chronic incident recurrence.Design and implement high‑availability network architectures (redundant core/edge, SD‑WAN, data center fabrics, segmentation).Own changes from design review through implementation and validation, aligning with GxP/GMP change control and documentation.Enforce network security baselines (micro‑segmentation, NAC, firewall policies, IDS/IPS, secure VPN, certificate management).Collaborate with InfoSec on risk assessments, hardening, and compensating c...