Full-time

Senior Call Center Workforce Manager

Posted by Majorel • Angeles, Pampanga, Philippines

📍 Angeles, Pampanga 🕒 March 01, 2026

About the Role

A global leader in customer experience services is seeking a Workforce Manager in Pampanga, Philippines. This role involves overseeing a team to manage workforce operations, ensure client goals are met, and prepare reports. Candidates should have call center experience, strong analytical skills, and a relevant degree. This position offers a dynamic environment to lead a team focused on continuous improvement and operational excellence.
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