Senior Barista (SS24 Taman Megah, Petaling Jaya)

Senior Barista (SS24 Taman Megah, Petaling Jaya)

• Provide outstanding service to customers, ensuring a positive and engaging experience with every interaction.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Prepare and serve high-quality espresso-based drinks and other specialty beverages.
• Continuously develop expertise in coffee brewing techniques and train others on the same.
• Lead and motivate a team of baristas, ensuring smooth operations during peak hours.
• Train new staff on coffee preparation, customer service, and operational procedures.
• Manage coffee preparation, serving, and cleaning processes to ensure fast, high-quality service.
• Oversee inventory, including ordering and stock management to ensure availability of supplies.
• Understand the needs of workplace professionals and tailor service to accommodate their quick-paced work schedules.
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