About the Role
Overview
Senior Automation QA Engineer (ASU Sunny)
Location: Calgary, Canada (Remote-Friendly)
Robots & Pencils is seeking a Senior Automation QA Engineer to lead automated quality assurance efforts for an AI-powered chat platform that helps students get instant, intuitive answers across a wide range of topics. Our client currently operates an existing chatbot that is experiencing critical issues. This project will rebuild and modernize the chat experience, leveraging large language model (LLM) capabilities to deliver natural, conversational interactions that meet modern user expectations. You’ll play a key role in ensuring this next-generation platform achieves exceptional reliability, performance, and user satisfaction. As a senior member of the engineering team, you’ll take ownership of the end-to-end automation strategy and execution, from framework design and test coverage planning to implementation, integration, and continuous improvem...
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