Senior Analytics Manager

About Willow

Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives.

About the role

We're building the analytics function, and this is the person who leads it. You'll be responsible for how we measure the business, align the organization around the right metrics, and turn data into decisions — not just reports.

Responsibilities

• Serve as the primary analytical resource for understanding what's working and what isn't across the business
• Analyze product performance by LTV, refunds, and churn to identify which products drive value
• Build and monitor retention curves segmented by cohort, acquisition channel, and product mix
• Identify cu...