Full-time

Senior Account Manager, Health and Benefits

Posted by WTW • Hong Kong, Hong Kong, Hong Kong

📍 Hong Kong, Hong Kong 🕒 February 25, 2026

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About the Role

The Role
The role is for an Senior Account Manager in Health & Benefits practice. You will be an integral part of a team to manage
the assigned client portfolio in providing quality service, professional advice & support across all our benefits solution.
Performance Objectives:
Excellence
Lead client relationships of the assigned portfolio from a Health & Benefits perspective
Establish a trusted advisor role with clients and provide the best possible service in relation to the insured employee benefits, or the broader benefits program
Provide timely responses to client inquiries, consistent with service and quality standards
Manage all customer feedback ensuring every case is resolved and closed
Coordinate internal resources in addressing client needs
Plan and organize work so that client specific Service Level Agreement objectives are met
Follow through all required processes to meet compli...
                

Job Details

Location Hong Kong, Hong Kong
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted February 25, 2026
Deadline April 06, 2026

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