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Full-Time

Security Operator / Dispatcher (Call Centre Agent).

Posted by Paladin Security • Burnaby, British Columbia, Canada

📍 Burnaby, British Columbia 🕒 March 03, 2026
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About the Role

Overview

Job Skills / Requirements

We have an exciting opportunity in our Operations Centre where you will play a critical role in protecting people and maintaining secure environments! Our Operators are responsible for facilitating communication and responses between our Security Officers, clients, and Paladin management throughout the province, regarding emergency situations, special requests, site safety, and more. 

Work Hours: These are 24/7 positions, so candidates with open availability to work morning, afternoon, and overnight shifts are preferred.

Responsibilities: 

  • Handle a high volume of inbound / outbound calls and email communication 
  • Dispatch alarm response calls 
  • Initiate after-hour emergency service calls and security requests 
  • Use exceptional customer service skills while remaining calm and focused in stressful, high-pressure situations, adapting quickly in a dy...

    • Job Details

    • Location Burnaby, British Columbia
    • Job Type Full-Time
    • Category Material Recording, Scheduling, Dispatching, and Distributing Workers
    • Posted March 03, 2026
    • Deadline April 12, 2026

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