About the Role
Key Responsibilities
Leadership & People Management
Lead, coach, and supervise section staff.
- Assign tasks, set targets, and monitor performance.
- Conduct performance evaluations and recommend training or disciplinary actions.
Promote teamwork, accountability, and professionalism.
Operations & Performance Management
Plan and oversee daily section activities.
- Ensure targets, KPIs, and service level agreements are met.
- Monitor productivity, quality, and efficiency.
Identify operational gaps and implement corrective actions.
Policy Compliance & Discipline
Ensure compliance with company policies, SOPs, and labor standards.
- Enforce safety, quality, and workplace discipline.
Address attendance, behavior, and performance issues.
Coordination & Reporting
Coordinate ...
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