Full-time
Search Evaluator (Xico)
Posted by Link-Worldwide • valle de chalco solidaridad, valle de chalco solidaridad, Mexico
About the Role
Job Title: L1 Search Evaluator
Location: Mexico City/Monterrey/Guadalajara (Onsite, 5 days/week)
Job Type: FTE
Role OverviewL1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client's algorithms and search products.
Key Responsibilities- Search Quality Assessment: Review and categorize bad cases to help search products and algorithms improve.
- User Feedback Investigation: Analyze user search requirements through data and direct feedback.
- Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
- Policy Application: Read and apply 20-page long policies to daily evaluation tasks.
- 1+ years of experience in conducting evaluations or data labeling.
- High English Proficiency (Reading, Writing, and Speaking).
- P...
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