About the Role
Job Description
Are you a skilled IT professional with a passion for supporting schools and delivering exceptional technical service? We are looking for a School Technician to join our team and provide on-site and remote IT support, ensuring smooth and efficient operation of school technology systems.
Key Responsibilities
Customer Support & Satisfaction
- Attend scheduled and unscheduled site visits to provide hands-on IT support.
- Address issues raised by clients and proactively resolve technical challenges.
- Maintain effective communication with clients, keeping them informed of progress and next steps.
- Ensure work completion is documented accurately in managed service tickets.
Hardware & Software Support
- Diagnose, repair, and maintain desktops, laptops, printers, AV equipment, and peripheral devices.
- Install, configure, and...
Ready to Apply?
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