Full-time

Scheduling Receptionist

Posted by Helpware Inc. • guadalajara, guadalajara, Mexico

📍 guadalajara, guadalajara 🕒 June 05, 2026

About the Role

Position Summary

Our Guadalajara, Mexico Team is growing and we’re looking for a Scheduling Receptionist to join our Helpware team.

Responsibilities
  • Answering incoming patient phone calls.
  • Scheduling patient appointments for multiple locations.
  • Triage patient calls efficiently and effectively.
  • Effectively answer patient questions with confidence.
  • Obtain and enter new patient demographics into EHR software.
  • Assist with incoming patient referrals.
  • Providing excellent patient service.
  • Perform other duties, as required.
Requirements
  • 6-month experience in a customer service role, medical or subscription service support experience preferred.
  • Fluency in English (C1)
  • Computer skills
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