Scheduling Coordinator

O'Brien Electrical & Plumbing Rowville

O’Brien Electrical and Plumbing Rowville is looking for a customer focused Scheduling Coordinator In this role, you’ll be the primary connection between our customers, field teams, and internal stakeholders — ensuring every appointment is handled with care, clarity, and professionalism.

This is a role for someone who enjoys working with people just as much as solving logistical puzzles — balancing operational needs while keeping the customer experience front and center.

Key Responsibilities:

Serve as a key point of contact for customers, providing friendly, timely, and professional communication regarding scheduling and changes
Coordinate and manage daily job schedules across teams to ensure efficient coverage and on-time service
Proactively monitor upcoming appointments and anticipate scheduling conflicts or service disruptions
Handle last-minu...