Full time

Scheduler

Posted by IQVIA • Reading, England, United Kingdom

📍 Reading, England 🕒 July 21, 2026

About the Role

About the Role


We are seeking a dedicated Scheduler to join our team. The Scheduler will play a crucial role in managing patient onboarding and coordination within the Patient Support Programme (PSP) for our client. This position involves processing referrals, creating patient records within the CRM, conducting welcome calls, allocating patients to nurses, and handling telephone queries to ensure a seamless patient experience.

Key Responsibilities:

  • Referral Management: Receive and process patient referrals from healthcare professionals within one business day of receipt. Validate referral details and ensure compliance with programme requirements.
  • Patient Record Creation: Accurately create and maintain patient records within the CRM. Ensure all personal and clinical information is correctly documented.
  • Welcome Call: Conduct a welcome call within two business days of referral. Introduce the patient to the pr...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with IQVIA.

    Apply Now