About the Role
Key Responsibilities
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Schedule installation work in line with SOPs and capacity requirements
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Maintain accurate data in Titan and FSL, ensuring all dates and information are current
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Process installer invoices and ensure costs align with approved installation rates
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Communicate any load date or schedule changes to customers
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Monitor and report on incomplete items, lead times, and capacity issues
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Work with Production and Purchasing teams to review and update product lead times
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Support the Logistics Manager with service, quality, and problem-solving tasks
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Assist with root cause analysis and implementing corrective actions
What We're Looking For
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Previous experience in customer service or manufacturing/installation environments
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Str...
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