About the Role
A global technology company is looking for a Level 1 Support Specialist in Monterrey, Mexico. In this role, you will provide technical assistance to customers and internal stakeholders. Key responsibilities include acting as the first point of contact for support inquiries, troubleshooting technical issues, and documenting complex problems. Candidates should have a diploma or degree in a relevant field and experience in a support role. The company promotes inclusivity and equal opportunities for all applicants.
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