SAP FI/CO Specialist | Managed Services Operations

Analyze and resolve complex technical issues in SAP S/4HANA related to SAP FI, CO, TRMmodules and customer-specific solutions.

Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP FICO modules and customer-specific solutions.

Conduct Detailed Problem Analysis to diagnose issues thoroughly to understand root causes and configure SAP systems to develop effective solutions.

Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues.

Foster strong relationships with clients by addressing support topics promptly and effectively.

Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements.

Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements.

Maintain comprehensive docum...