Salon Manager

Job Description

• Oversee and manage the day-to-day operations of the salon branch.
• Lead, supervise, coach, and motivate salon staff to maintain high performance and productivity.
• Ensure excellent customer service and promptly resolve client concerns or complaints.
• Monitor staff attendance, performance, scheduling, and workplace discipline.
• Manage client appointments and bookings through online platforms, social media, and other booking channels.
• Drive branch sales and implement effective marketing and promotional strategies to increase revenue and customer retention.
• Monitor inventory levels, salon supplies, and equipment maintenance to ensure smooth operations.
• Prepare daily and monthly reports including sales, expenses, staff attendance, performance issues, and customer feedback.
• Ensure compliance with company policies, operational procedures, and cleanliness standards.
• Coor...