About the Role
Job Description
- Takes a leading role in building complex software systems and communicating with users, other technical teams, and management
- Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
- Perform application design, configuration, testing and deployment – developing solutions based on requirements for larger features
- Perform configuration and customization of the Salesforce platform
- Participate in efforts to develop and execute testing, documentation, and training
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform
- Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
- Perfo...
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