Salesforce Team Lead

Salesforce Team Leader Knowledge, Skill, Abilities and Responsibilities:
- Pro-active personality with can do attitude.
- Good experience on setting up omnichannel and live chat etc- Must be able to configure the communities with available template considering branding and themes.
- Hand on Experience cloud, Experience cloud site builder on case management, knowledge management.
- Good understanding of data security and external site security- Knows communities' licenses type and can guide customer on licenses- Understanding of customer support processed and experience cloud.
- Strong Analytical Skill who can measure project success.
- Owning and driving thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities.
- Should be able to Leverage business and domain knowledge to interpret and translate architecture plans to business plans of the enterprise.
- Able to connect well with Business users...