Salesforce Systems Administrator

Full Time Salesforce Systems Administrator

POSITION OVERVIEW:

The Salesforce Systems Administrator will be responsible for managing and enhancing AI-driven functionalities within Salesforce, including Einstein features, and GPT integrations. This role ensures data quality, user adoption, and security compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Adoption & Enablement
   • Ensure employees actively use Salesforce AI features
   • Provide training, support, and change management to build confidence across teams.
2. AI Accuracy & Performance
   • Monitor AI models and outputs to ensure accuracy, reliability, and compliance.
   • Improve and refine prompts and workflows so recommendations align with business goals.
3. Data Quality & Readiness
   • Maintain clean, validated Salesforce data.
   • Collaborate with data owners to enforce stan...