Full-time

Salesforce Support Engineer

Posted by Johnson Controls • Linares, Nuevo León, Mexico

📍 Linares, Nuevo León 🕒 February 28, 2026

About the Role

What will you do? As a Salesforce Support Engineer, you will provide technical leadership, hands-on development, and application support within an agile DevOps environment. You will collaborate closely with project managers, business analysts, and technical architects to ensure high‑quality delivery aligned with business needs and best practices. This role also includes day‑to‑day support, troubleshooting, and administration of the Salesforce platform. How will you do it? Develop, test, and document custom development, integrations, and data migration components within Salesforce. Maintain CI/CD pipelines for Salesforce according to DevOps standards. Perform system testing, validation, and performance optimization to ensure reliability and security. Create and maintain technical and process documentation for Salesforce applications. Participate in requirements analysis and assist in planning system changes and enhancements. Collaborate with the Release Management team on scheduled and ...

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