Full-time
Salesforce AMS Support
Posted by Runmap Infotech Private Ltd. • Aligarh, Uttar Pradesh, India
About the Role
Hiring: Salesforce AMS Support Consultant
📍 Location: Open
💼 Employment Type: Contract / Full-Time
🧑 💻 Experience Required: 4–6 Years
We are looking for a Salesforce AMS Support Consultant with 4–6 years of experience in Salesforce application support and maintenance.
Key Skills:
- Salesforce Administration & Support
- Incident, Problem & Change Management
- User Access Management
- Salesforce Service Cloud / Sales Cloud
- Data Management & Reporting
- Ticketing Tools (JIRA, ServiceNow, etc.)
- User Training & Issue Resolution
- Stakeholder Communication
Responsibilities:
- Provide end-to-end Salesforce AMS support.
- Resolve user issues and service requests within SLA.
- Perform system monitoring, troubleshooting, and root cause analysis.
- Coordinate with business users and technical teams.
- Support enhancements, deployments, an...
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