About the Role
About the job Sales Support / Coordinator - Malaysia
Job Description:
- Takeup all the Software As A Service (SAAS) license renewals, license adding and license upgrade requests.
- Track customer subscriptions for renewals and follow up on payments coming in or receiving from customers
- Be familiar with customers payment terms & cycles e.g. MNC, government agencies
- Updating all clients subscription information on the renewal portal (Automated renewal notifying system)
- Any other ad-hoc assignments by your supervisor to support Sales Ops matters
Requirements:
- Min.2 to 3 years sales support experience (Plus if worked in software company)
- Possess a business diploma (Marketing / Communications / IT / Business Administration)
- Possess good business acumen and communication skills
- Plus if familiar with Netsuite system (eg. Accounting, CRM etc.)
- ...
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