Sales Support Coordinator

This role is posted under the title Sales Support Coordinator to more accurately reflect the scope and responsibilities of the position. The official internal title is Inside Sales Coordinator.
Key Responsibilities:
Process sample requests and account updates via CRM
Assist with Failure Analysis and follow-up on quality reports
Manage NCNR forms and backlog resolution
Update cross-reference files and customer portals
Handle PO confirmations within 48 hours
Upload product change notifications and chemical compliance documents
Track credit/rebill approvals and lead time updates
Provide general administrative support
Qualifications:
Diploma or GCE 'A' Level
Fluent in English (written & spoken)
Minimum 1 year in sales or customer service
Electronics industry experience is an asset
Skills:
Strong sense of urgency and attention to detail
Ability to prioritize multiple tasks
Proficient in Microsoft Office
Excellent communication skills<...