Sales Back Office Executive

Job Summary:

The Sales Back Office Executive is responsible for providing administrative and operational support to the sales team to ensure smooth sales processes and customer satisfaction. This role involves handling order processing, customer communication, data entry, preparing quotes, coordinating with logistics, and maintaining records to support overall sales functions.

Key Responsibilities:

 Process customer orders, quotations, and invoices accurately and timely in the system (ERP/CRM).

 Support the sales team by preparing sales proposals, contracts, and related documentation.

 Communicate with customers regarding order status, deliveries, and other post-sales support queries.

 Coordinate with warehouse, logistics, and finance teams to ensure on-time deliveries and billing.  Maintain and update customer records, sales reports, and inventory databases.

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