Sales Associate

Sales Representative - Hardware Store Location Newcastle West Job Type Full-time (flexibility required, including Saturdays) Job Purpose The Sales Representative will play a key role in delivering excellent customer service, driving sales, and providing knowledgeable advice on hardware products to trade and retail customers. This role requires a hands-on, customer-focused individual with a strong understanding of hardware, DIY, or building materials. Key Responsibilities Provide friendly, professional, and knowledgeable service to customers in-store Advise customers on suitable products, tools, and materials for their projects Actively promote products and upsell where appropriate Process sales transactions accurately using the till/EPOS system Maintain strong relationships with repeat and trade customers Ensure shelves and displays are fully stocked, tidy, and well presented Receive, check, and merchandise stock deliveries Handle customer queries, returns, and complaints in a professi...