Full-time

Sales and Process Management Lead

Posted by HSBC Global Services Limited • Shanghai, Shanghai, China

📍 Shanghai, Shanghai 🕒 February 22, 2026

About the Role

We are currently seeking an experienced professional to join our team.

 

This role is responsible for leading countrywide system support team and customer lifecycle/event management team to empower frontline and closely tracking business performance. Based on marketing programs, the role will support business development in leads analysis, customer management, solution proposal and status tracking. Drive and lead business development projects and initiatives.

In this role, you will have the key responsibilities:

• Closely communicate with frontline (City Manager/Field Manager/Wealth & Financial Planner) to identify needs and pain points, then work with back office for agile settlement, including but not limit to system/selling process/products/value-added services/campaigns;
• Lead system team to support Wealth & Financial Planners cross the country;
• A...

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