About the Role
A property technology company is seeking a Support Associate to provide frontline technical support for their SaaS platform. You will assist property managers, owners, and residents with troubleshooting issues and guiding them through product features. Ideal candidates will have 1-2 years of experience in customer support, excellent communication skills, and a strong technical aptitude. This role is perfect for proactive individuals who enjoy problem-solving and have a customer-first mindset.
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