Full-time
SaaS Support Engineer - Customer Advocate & Impact
Posted by Open CEDA • Mexico, Ciudad de México, Mexico
About the Role
A leading sustainability platform is seeking a motivated individual for a customer support role in Mexico City. The ideal candidate will assist clients with product-related inquiries and advocate for their needs within the company. With 1-2 years in a B2B/SaaS support environment, excellent communication skills, and a proactive attitude, you will enhance the customer experience and contribute to internal improvements. This role requires in-office presence for 4 days a week and offers the chance to work in a collaborative startup environment.
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