Full-time

SaaS Customer Experience Specialist - Automotive Data

Posted by JATO Dynamics • Remote, Remote, Mexico

📍 Remote, Remote 🕒 June 05, 2026

About the Role

A leading automotive market intelligence firm is seeking a Customer Experience Specialist in Mexico City. This full-time role focuses on providing expert technical support for SaaS products while ensuring excellent customer experiences. The ideal candidate will have 2-5 years in a customer-facing technical support role, fluency in English and Spanish, and strong skills in SQL and problem-solving. Join a dynamic team committed to customer success and values such as integrity and innovation.

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