Full-time

RRP CONSUMER CARE ASSOCIATE

Posted by JTI • Madrid, Comunidad de Madrid, Spain

📍 Madrid, Comunidad de Madrid 🕒 February 23, 2026

About the Role

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

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RRP CONSUMER CARE ASSOCIATE 

Are you passionate about delivering exceptional consumer care and driving process excellence? Join our team as a Consumer Care Coordinator for RRP Iberia, where you will play a crucial role in supporting our Consumer Care Manager and ensuring top-notch service for our customers.

Position purpose

  • Support and Coordination: Assist the RRP Iberia Consumer Care (CC) Manager in developing and executing Consumer Care plans, ensuring they align with budget and quality standards.
  • Escalated Case Ma...
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